Terms of Service
Platform rules, user responsibilities, and fees—governing use of Afripay.
Legal & compliance
Terms, privacy, and escrow rules—in plain view
Afripay is a product of Afrigates Digital Limited (CAC Reg No. 9332314). The documents below explain how our escrow service works, what we collect, and how we protect accounts and transactions.
Binding agreements
Terms of Service and Escrow Agreement describe fees, obligations, and how funds move when conditions are met.
Privacy & verification
Our Privacy and KYC policies explain what we collect, why we verify identity, and how we meet regulatory expectations.
Safety & operations
Anti-fraud measures, system status expectations, and how to reach support when you need a human.
Read the version that applies to you
Use the shortcuts to jump into each section. If you create an account, you accept the Terms and Privacy Policy as part of registration—this page is always available from the footer and Help menu.
Documents at a glance
Overview only—the full text with section anchors follows below.
Core agreements
Privacy Policy
What we collect, how we use data, and your rights in relation to personal information.
Escrow Agreement
Holding funds in trust, release conditions, and how disputes are handled.
Policies & contact
KYC & anti-fraud
Verification requirements and how we respond to suspicious activity.
System status
Operational expectations and where to look for incident or maintenance updates.
Contact support
Reach our team by email for legal or account questions not answered here.
Policy documents
Last updated where noted. Anchors match links elsewhere on the site.
Terms of Service
Last updated: March 30, 2026
These Terms of Service govern your use of Afripay's escrow platform operated by Afrigate Digital Limited. By using our services, you agree to these terms.
1. Service Description
Afripay provides online escrow services that protect both buyers and sellers in transactions. Funds are held securely until transaction conditions are met.
2. User Obligations
Users must provide accurate information, complete KYC verification for applicable transactions, and comply with all applicable laws and regulations.
3. Fees
Afripay charges transaction fees based on the amount and type of transaction. Fees are disclosed before transaction confirmation.
Privacy Policy
Afripay collects only the personal and transaction information required to provide escrow services, verify users, and meet applicable regulatory obligations.
Escrow Agreement
Escrow funds are held in trust until agreed release conditions are satisfied. In case of disputes, Afripay may request evidence and mediate according to documented terms.
KYC Policy
Users may be required to complete identity verification based on transaction size, risk profile, and applicable regulatory requirements.
Anti-Fraud Policy
Afripay actively monitors transactions for suspicious patterns and may temporarily restrict activity while conducting security reviews.
System Status
Current status: Operational. For incident updates and maintenance notifications, contact support via the details below.
Contact Support
Email: support@afripay.africa